Terms of Service

Last Updated: December 19, 2025

Welcome to Hangzhou Lake Snow Technology Co., Ltd. ("we,us", or "our") By accessing or using our services, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.

1. Acceptance of Terms

By accessing and using our website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms, please do not use our services.

2. Description of Service

We provides software solutions including but not limited to:

Data Visualization Platform
Data Processing Tools
Related software products and services

We reserve the right to modify, suspend, or discontinue any part of our services at any time with or without notice.

3. User Accounts

3.1 Registration

To access certain features of our services, you may be required to register for an account. You agree to:

Provide accurate, current, and complete information during registration
Maintain and promptly update your account information
Maintain the security of your password and account
Accept responsibility for all activities that occur under your account

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials. Please notify us immediately of any unauthorized use of your account.

4. Licenses and Subscriptions

4.1 License Grant

Subject to your compliance with these Terms and payment of applicable fees, we grants you a limited, non-exclusive, non-transferable, revocable license to use our software products.

4.2 Subscription Terms

Some of our services are offered on a subscription basis. Subscription fees are billed in advance on a recurring basis (monthly or annually, as applicable).

5. Payment and Billing

5.1 Pricing

All prices are listed in USD unless otherwise specified. We reserve the right to change our pricing at any time, but will provide advance notice of any price changes for existing subscriptions.

5.2 Payment Methods

We accept various payment methods including credit cards, debit cards, and other payment processors. By providing payment information, you authorize us to charge the applicable fees.

5.3 Auto-Renewal

Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date.

6. Refund Policy

Please refer to the specific product's terms of service page.

7. Cancellation

You may cancel your subscription at any time through your account settings or by contacting our support team. Upon cancellation:

Your subscription will remain active until the end of the current billing period
You will not be charged for subsequent billing periods
You will retain access to the service until the end of the paid period

8. Intellectual Property

All content, features, and functionality of our services, including but not limited to text, graphics, logos, icons, images, audio clips, and software, are the exclusive property of Hangzhou Lake Snow Technology Co., Ltd. and are protected by international copyright, trademark, and other intellectual property laws.

9. User Conduct

You agree not to:

Use our services for any illegal purpose or in violation of any laws
Attempt to gain unauthorized access to our systems or networks
Interfere with or disrupt the integrity or performance of our services
Reverse engineer, decompile, or disassemble any part of our software
Share your account credentials with others
Use our services to transmit viruses, malware, or other harmful code

10. Data and Privacy

Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

11. Disclaimers and Limitation of Liability

11.1 Service "As Is"

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

11.2 Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

12. Indemnification

You agree to indemnify, defend, and hold harmless us, including our officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your access to or use of our services or your violation of these Terms.

13. Termination

We reserve the right to suspend or terminate your account and access to our services at any time, with or without cause, and with or without notice, for any violation of these Terms or for any other reason we deem appropriate.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the new Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law provisions.

16. Dispute Resolution

Any disputes arising out of or relating to these Terms or our services shall be resolved through good faith negotiations. If negotiations fail, disputes may be resolved through binding arbitration in accordance with applicable arbitration rules.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

18. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: info@lakesnowtech.com
Support: support@lakesnowtech.com

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.